At KHYAL International Fabrics, we strive to ensure your complete satisfaction with every purchase.
With our straightforward Return and Exchange Policy, we aim to make the process as simple and hassle-free as possible.
Returns:
You may return any unworn, unwashed, or defective merchandise purchased from KHYAL International Fabrics within 7-14 business days of the delivery date for a full refund.
All original tags must be attached, and the item must be in its original packaging to qualify for a refund.
To initiate a return, please contact our customer service team at info@khyalinternational.com / +92 328 7126378 to receive a return authorization (RA) number.
Refunds will be issued to the original payment method within 7-14 business days after we receive the returned merchandise and verify its condition.
Exchanges:
If you would like to exchange an item for a different size, color, or style, please contact our customer service team at info@khyalinternational.com / +92 328 7126378 to initiate the exchange process.
Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund for the returned item.
Similar to returns, all exchanged merchandise must be unworn, unwashed, and in its original packaging with all tags attached.
Defective or Damaged Items:
If you receive a defective or damaged item, please contact our customer service team within 7-14 days of delivery to arrange for a replacement or refund.
How to Contact Us:
If you have any questions or concerns regarding our Return and Exchange Policy, please don't hesitate to reach out to our customer service team at info@khyalinternational.com / +92 328 7126378.
Please Note: Our Return and Exchange Policy applies to purchases made through our official KHYAL International Fabrics website. If you have purchased our products from a third-party retailer, please refer to their return and exchange policies.